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Tasting Room Manager

This could be you...!


Wild Life Distillery - Tasting Room Manager
Canmore, Alberta
Full Time
Hourly (40hrs/week)
Start Date: ASAP

Wage: $20 hourly + Tips (We do not have a tip out at WLD)

Wild Life Distillery is located in Canmore, Alberta and our team is growing!

Wild Life Distillery is hiring! We are in search of a dedicated, passionate and enthusiastic Tasting Room Manager to work with and manage our WLD Tasting Room Team.  

What we believe …

Wild Life Distillery (WLD) connects craft to community. By building a team focused on authenticity, consistency and commitment to betterment, we seek to inspire people to drink WLD, share WLD, and be WLD. The WLD lifestyle is driven by adventure, awe-inspiring wilderness, quality craftsmanship and our amazing community. 

What you will do ... 

Primary duties include scheduling, managing the mixology team, cocktail execution, retail service, POS system operation, opening and closing duties such as cash handling, tips reporting, and nightly reconciliation. 

Summary of Responsibilities ...

  • Act as a team manager, customer service expert, sales associate, mixologist and event coordinator. 
  • Assist in mixologist training for new hires and cocktail menu development. 
  • Keep all staff up to date on product knowledge and current menu offerings and ingredients in all products.
  • Create a positive and fun working environment while still delivering performance feedback and holding staff accountable on a daily basis. 
  • Lead by example, be the hardest working person on the shift and use positivity to motivate and influence staff. 
  • Providing shift direction, role allocations, guidance on where the staff need to improve as well as celebrating their strengths - this role assesses daily operations and does what is needed to make the most out of the shift.
  • Perform tours and guided tastings as needed. 
  • Assist in online store order processing, package and coordinate shipments / pickups.
  • Assist in organizing event planning, catering and group bookings as required. 
  • Respond to voicemail, phone calls, online inquiries and emails. 
  • Ensure the bar is fully stocked to execute cocktail service based on seasonal demands. 
  • Handle all liquor orders, merchandise orders, weekly shopping trips for cocktail bar stock, and ensure the team has all of the tools/ingredients required to do their job.
  • Ensure the tasting room is clean and prepped for service daily. 

About you ...

This is the ideal position for a team player who is positive, energetic and motivated by caring for and working with in a customer service role. To be the best fit for this position, you have a genuine interest in mixology and working with local craft spirits. If you are an individual who loves craft spirits, interacting with customers (both locals and visitors) and creating memorable experiences for our guests, then this is the role for you.

Qualifications and Required Experience ...

  • 3+ years restaurant and/or bartending experience, preferably at a distillery or cocktail bar. Restaurant/bar management experience is an asset.
  • Valid AGLC ProServe
  • Must have a vehicle and be able to perform weekly shopping trips and recycling trips. 
  • Must be available to work evenings and weekends. 
  • Excellent knowledge of spirits and cocktails (cocktail techniques and classic recipe knowledge is an asset). Do you know how to shake, stir, build? What about syrup construction methods, cordials, acid adjusting, fat washing, flavour balancing? Advanced cocktail technique knowledge is an asset.
  • Strong commitment to customer service.
  • Excellent communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Ability to work independently as well as part of a dynamic team.
  • Must be able to stand for extended periods of time and lift up to 50lbs.

      Here at Wild Life we are passionate about what we do. We have spent the last 7+ years building our product portfolio, our distillery team, our friendships, and we are beyond excited to see what the future holds for Craft Spirits from Canmore. We look forward to sharing our passion with you. 


      Cocktails In Canmore

      Wild Life Distillery is an Equal Opportunity Employer and we welcome your application. 

      At Wild Life Distillery, we are committed to creating and maintaining a workplace that values equity, diversity, and inclusion. We believe that every individual has unique talents and perspectives, and we strive to create an environment where everyone feels welcome, respected, and valued.  Our commitment to equity means that we recognize and acknowledge the systemic barriers that exist for certain groups within our society. We actively work to reduce these barriers and promote equal access to opportunities for all individuals, regardless of their race, ethnicity, gender identity, sexual orientation, religion, age, or ability.

      Inclusion is a core value at our distillery.  We encourage open communication and feedback from our team members to ensure that we are always making progress in our efforts to create a more equitable and inclusive workplace.  

      Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

      How to Apply:

      To apply, please email your cover letter and resume to freya@wildlifedistillery.ca 

      To help us learn more about you, in your cover letter please clearly detail the following:

      1. Why do you want to be the Tasting Room Manager at Wild Life Distillery?
      2. What skills, experience and (most importantly) attitude will you bring to enhance the team and enrich our community?
      3. Outline your level of familiarity with Wild Life Distillery, craft spirits and mixology in 3-4 sentences.

      Whisky Distillery Canmore Alberta CanadaSmells like a fresh start