Office Administrator
We're hiring!
Office Administrator (In Office)
Wild Life Distillery
Location: Canmore, AB
Permanent, Full-time, 40 hrs/week
Annual Salary: $65,000
Wild Life Distillery is located in Canmore, Alberta and our team is growing!
If you wish to join us in connecting the world to craft spirits through authenticity, creativity and good stories, then keep reading to learn more. We are on the search for our next team member who will support our people, customers and WLD brand through organization, communication and administration.
What we believe…
Wild Life Distillery is based in Canmore, Alberta, where prairie grain meets Rocky Mountain water. We exist to relentlessly craft spirits that deepen mountain life and bring people together in these wild places.
We are a craft distillery built on high standards: for our products, our relationships, and our work. We care about holding ourselves accountable, putting the team ahead of the person, and committed to constantly improving.
We believe lifestyle matters, and that meaningful work should support a meaningful life, not replace it.
Who you will work with…
Direct report: Keith Robinson
Working relationships with: Management, bookkeeper, marketing, sales, production, tasting room staff, and Wild Life customers.
What you are responsible for…
Administrative Support
- Manage daily office activities, including responding to emails, answering phone calls, and directing inquiries appropriately.
- Scheduling leadership meetings, coordinating calendars, and facilitating communication between team members.
- Monitor office supply levels and place orders as required.
Financial Administration
- Manage accounts receivable processing & assist with accounts payable.
- Prepare and issue customer invoices.
- Process online credit card transactions and maintain accurate records.
- Prepare bank deposits and assist with account reconciliations.
- Manage employee cash tip-outs and related documentation.
- Assist with data entry and maintaining financial records.
- Support the bookkeeper with month-end procedures and other accounting tasks.
- Take on additional bookkeeping responsibilities as training and experience progress.
- Assist the fractional CFO and finance team with financial projects and process improvement initiatives.
Inventory & Reporting
- Manage monthly tasting room inventory reporting.
- Assist with merchandise inventory management and ordering.
- Maintain accurate inventory records and support inventory control initiatives.
Logistics & Fulfillment
- Coordinate delivery drivers to ensure timely and accurate wholesale deliveries and supply pickups.
- Manage online store order fulfillment, coordinating carriers, and tracking deliveries.
- Assist with receiving and organizing incoming supplies and merchandise.
Customer Service
- Provide exceptional customer service by responding professionally and promptly to customer inquiries.
- Support customers through phone, email, and online communications.
- Work collaboratively with team members to resolve customer concerns and ensure a positive customer experience.
General Support
- Assist other departments with administrative and operational tasks as required.
- Contribute to continuous improvement initiatives and support the overall success of the organization.
- Perform other duties reasonably related to the position.
Experience you will bring…
- Strong communicator with excellent interpersonal skills.
- You are highly organized with the ability to prioritize and multitask effectively.
- Proven experience in office administration.
- Strong proficiency in Google Suite and familiarity with accounting software (e.g., QuickBooks).
- Basic understanding of bookkeeping principles and financial operations.
- Excellent organizational and project management skills to handle multiple tasks simultaneously.
- Ability to thrive in a dynamic and fast-paced environment.
- Collaborative mindset with the ability to work effectively within a team.
- Genuine enthusiasm for the WLD brand and its commitment to quality and authenticity.
- Nice to have: Knowledge of liquor regulations in Alberta, current market trends and an awareness of the craft spirit landscape.
Why you will want to join the Wild Life team…
- Competitive paid vacation package.
- Access to a comprehensive company benefits plan, including health and dental coverage.
- Supportive and collaborative team environment focused on employee success and development.
- Employee product and merchandise perks.
- Opportunities for professional growth within a dynamic and entrepreneurial company.
- Company-sponsored team events and staff gatherings that promote a strong workplace culture.
Joining Wild Life Distillery as an Office Administrator offers an exciting opportunity to contribute to the growth of a unique brand dedicated to quality and mountain lifestyle. If you are passionate about organization, working with others, Wild Life, and spirits, we encourage you to apply.
Wild Life Distillery is an Equal Opportunity Employer and we welcome your application.
At Wild Life Distillery, we are committed to creating and maintaining a workplace that values equity, diversity, and inclusion. We believe that every individual has unique talents and perspectives, and we strive to create an environment where everyone feels welcome, respected, and valued.
Our commitment to equity means that we recognize and acknowledge the systemic barriers that exist for certain groups within our society. We actively work to reduce these barriers and promote equal access to opportunities for all individuals, regardless of their race, ethnicity, gender identity, sexual orientation, religion, age, or ability.
We encourage open communication and feedback from our team members to ensure that we are always making progress in our efforts to create a more equitable and inclusive workplace. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
How to Apply:
To apply, please submit a resume and cover letter to: HR@wildlifedistillery.ca
The search will remain open until a hiring decision is made. Only successful applicants will be contacted. We look forward to hearing from you!
Smells like a fresh start!
